Support

In the Live View on the dashboard page.

You can download purchased single coordinates on the profile page.

Payments by credit/debit card are secured by the company Stripe, one of the most well-known and widespread online payment infrastructures. PayPal is also available as payment option.

When you purchase coordinates from Forgotten Trail, you receive precise GPS information that leads to unique urban exploration sites. These coordinates serve as a guide, directing you to abandoned buildings, caves, and other intriguing locations. Please note that these coordinates are for exploration purposes, and the accessibility and safety of the sites are not guaranteed.

Forgotten Trail provides coordinates for urban exploration, and safety is a top priority. However, it’s crucial to understand that urban exploration always carries inherent risks. Abandoned sites may have unstable structures, hazardous materials, or other potential dangers. We strongly advise users to exercise caution, adhere to local laws, and seek necessary permissions before exploring any location. Always prioritize your safety and the safety of others during your adventures.

No, the coordinates and maps purchased from Forgotten Trail are for personal use only. Sharing, distributing, or reproducing them for commercial purposes or with third parties is strictly prohibited. Each purchase is tied to the individual buyer’s account, and unauthorized sharing may result in the suspension of access or other actions.

Forgotten Trail is committed to providing the most accurate and current information. Updates to maps are implemented several times a year. For map licenses purchased, free updates are available forever.

If you encounter technical issues preventing you from accessing the purchased products, please contact our support team immediately. We strive to address and resolve technical problems promptly to ensure you can enjoy a seamless experience with Forgotten Trail.

Urban exploration comes with legal responsibilities. While Forgotten Trail provides coordinates for exploration, users must respect local laws, property rights, and safety regulations. Trespassing or entering private property without permission is illegal. Always obtain necessary approvals and exercise ethical exploration practices to avoid legal complications.